Frequently Asked Questions
Custom imprinted apparel orders take approximately 2-3 weeks production time as we pool the orders and place them weekly. That time frame also includes the amount of time it takes for them to be embroidered or screen printed. Production time is “estimated” and your order will not be considered late if production has slightly exceeded 3 weeks. We promise to ship them as quickly as possible.
You will receive two emails from firstname.lastname@example.org. The first email will confirm that your order was received. The second will notify you when an item in your order has shipped, including tracking information. Please be sure to add email@example.com to your Contacts so that these emails do not end up in your Spam folder.
All apparel items are custom imprinted when ordered. Therefore we are unable to offer returns or exchanges on apparel items. Please use the size chart on the spec sheet for each apparel item to order the correct size.
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